Client Success Manager (Small Business)
Benefits
Unlimited PTO
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Strategy & Value:
- Develop the agenda and consultative strategy for high-impact client Strategy Consult (QBR) meetings.
- Conduct these meetings for rater8 clients, shadow experienced CSMs.
- Demonstrate the ongoing value of rater8 products.
Client Partnerships:
- Build strong rapport and confidence with clients, becoming their trusted advisor.
- Provide an outgoing, enthusiastic, and confident demeanor while supporting them.
Data & Adoption:
- Analyze and present results and data to clients.
- Demo new features and encourage client adoption.
Rater8
Rater8 is the healthcare industry’s leader in reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator, serving over 25,000 providers at practices and hospitals of all sizes and specialties.