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Responsibilities:
- Develops trusted advisor relationships with key accounts and customer stakeholders.
- Resolves, escalates, and manages the resolution of challenging client requests and/or complex account demands.
- Assesses customer needs and identifies customer requirements.
Requirements:
- Bachelor's degree in Business, Communications or a related field.
- 2+ years in Customer Success, Account Management or in a similar client-facing role.
- Strong written and verbal communication and presentation skills.
Skills:
- Proficient in Microsoft Excel, PowerPoint and Word.
- Excellent problem solving and relationship building skills.
- Familiarity with CRM systems like Salesforce, Planhat or Gainsight preferred.
Fleetworthy
Fleetworthy offers a technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. They are trusted by 75% of the top fleets in North America and are recognized across the industry for innovation and leadership.