Job Description

This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Personally engage customers through various virtual or digital tools. Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed. Ensure customer requests are met and solicit feedback on the quality of engagement. Facilitate speaker programs to share knowledge and insights. Organize local provider groups for discussions on experiences and outcomes with local/regional leaders. Elevate opportunities and feedback to the Area Business Lead, including local market insights, to inform local strategy and business goals.

About Otsuka America Pharmaceutical

Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs.

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