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Workday Configuration:
- Manage Workday tenant configuration, business processes, and system settings.
- Lead updates, releases, and system enhancements.
- Maintain documentation, configuration guides, and training materials.
Troubleshooting & Support:
- Serve as technical escalation point for complex Workday issues.
- Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively.
- Manage ticket queues and resolve challenging system problems.
Leadership & Change Management:
- Lead change management committee with HR, Finance, and IS stakeholders.
- Influence stakeholders, mentor support teams.
- Guide system updates, implementations, and enhancements with clear communication and organizational buy-in.
Dungarvin
Dungarvin is a mission-driven team rooted in respect, inclusion, and person-centered care. They enhance the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Dungarvin has services in 15 states and their team is united by a shared commitment to making a real difference.