Senior Analyst, Customer Service (P3)

J.D. Power

Remote regions

US

Salary range

$100,000–$115,000/yr

Benefits

Data Analysis & Insights:

  • Leverage BI tools to analyze industry trends and deliver impactful insights.
  • Use Excel for data manipulation and repeatable analysis.

Client Management:

  • Serve as the customer success analyst for key clients.
  • Build trusted advisor relationships and ensure clients leverage J.D. Power's data.

Subject Matter Expertise:

  • Generate in-depth analysis explaining changes in the U.S. automotive retail industry.
  • Act as the subject matter expert on sales volume, pricing, incentives, and residual values.

J.D. Power

J.D. Power unites industry leading data and insights with world-class technology to solve clients’ toughest challenges. They are a leader in business-critical data and intelligence to drive auto-related decisions, and they have been delivering guidance since 1968.

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