Remote Support Specialist 3 – MR/CT

Your Responsibilities:

• Provide remote technical support to customers and service engineers for Siemens MR and CT equipment.
• Use remote diagnostics to troubleshoot issues and provide quality action plans.
• Dispatch notifications and follow escalation processes to resolve issues.

Who You Are:

• You have more than 8 years’ experience on MR systems and an associate’s degree or vocational training.
• You have strong troubleshooting skills and can work remotely using Siemens Remote Services.
• You are proficient in English and available for a shift from Sunday to Thursday, 2200-0630 East Coast time.

Why Join Us:

• We foster a culture of inclusivity and encourage stepping beyond your comfort zone.
• You will be part of a global team with opportunities for professional growth.
• We offer a comprehensive benefits package, including medical, dental, vision, and 401(k).