Sales Enablement Specialist, Post Sales

NielsenIQ

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Key Responsibilities:

  • Ensure smooth progression from closed-won to revenue by managing client setup, PO tracking, order processing, billing coordination, and internal handoffs.
  • Maintain CRM accuracy and support end-of-deal (EOD) tasks to drive pipeline integrity.
  • Drive pipeline integrity.

Post-Sales Systems & Troubleshooting:

  • Serve as a key user of Microsoft Dynamics (MSD) to resolve opportunity issues, submit POCRs, create and follow up on help tickets, and address order or billing concerns across platforms.
  • Submit invoice updates and escalate exceptions as needed.

Reporting & Insights:

  • Build and maintain regular and ad hoc reports (e.g., PBI dashboards) to track deal status, financial blockers, and sales cycle metrics.
  • Use insights to proactively flag risks and recommend process improvements.

NielsenIQ

NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

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