Reservation Representative

Key Responsibilities:

• Answer incoming calls and emails from customers currently traveling or interested in purchasing/researching travel.
• Greet and converse with customers courteously and professionally, turning inquiries into sales.
• Utilize appropriate selling techniques to meet revenue and close rate goals.

Job Requirements:

• High school degree or equivalent required; college degree preferred.
• Two years of customer sales, upselling, telemarketing, and service experience required.
• Two years corporate or leisure travel industry experience required; one-year international booking experience.

Work Environment & Culture:

• Remote position with hours Monday to Friday, 9-hour shifts from 8 AM to 9 PM.
• Autonomous and flexible work environment that values innovation and inclusion.
• Training provided on GDS platform; internal career advancement opportunities available.