Strategic Account Manager (Post-Sales)

As a Strategic Account Manager you will lead customer onboarding and guide adoption by delivering enablement sessions and executive briefings. You will identify risks to retention early, and address them with tailored solutions that align to customer goals. You will also drive account growth by collaborating with sales on expansion strategies, upselling additional modules, features, or services. Acting as the customer’s advocate within Tellius, sharing feedback and feature requests with product and engineering while keeping customers informed about updates and roadmaps.