Senior Manager, Solution Consulting

In the Senior Manager, Solution Consulting role, you will ensure that Solution Consultants (SCs) demonstrate relevance to customers by fully discovering their business and technical problems. You will be responsible for delivering high-quality presentations and demonstrations, executing proofs of concept when necessary, and comprehending and documenting the business value to be delivered, ensuring customer commitment to the ServiceNow solution. Your responsibilities also include developing team members according to the demands of the business and their individual professional goals. You will develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands, work with regional sales managers to prioritize Solution Consulting efforts, and assign resources to sales opportunities, consistently evaluating progress against goals. Assigning resources as required to marketing and other efforts to support demand generation is also part of the role. You will develop and deploy team training curriculums to meet the changing demands of the sales organization, evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback. Ensuring proper alignment of resources and effective utilization of skill sets within the assigned region, and managing day-to-day activities such as resource scheduling conflicts, expense review and approval, and activity reporting are also essential functions.