Customer Advocate

The Customer Advocate will play a critical role in designing and executing high-impact executive customer engagements on behalf of Customer Excellence Senior Executives. You’ll orchestrate strategic interactions that drive measurable customer value and reinforce executive alignment across our most important relationships. This role requires a forward-thinking, AI-native mindset —someone who naturally looks for opportunities to apply AI and automation to make processes smarter, faster, and more impactful. You will also be responsible for capturing, curating, and promoting customer value stories, and ensuring they are shared in the right forums to amplify impact and showcase outcomes.