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Responsibilities:
- Efficiently handle communications via various channels.
- Identify and communicate patient trends and feedback.
- Interact with Practice Operations team to ensure proper patient matching.
New Patient Assistance:
- Conduct thorough intake assessments to understand patient needs.
- Schedule initial appointments promptly and accurately.
- Collect patient insurance information and run eligibility.
Competencies & Skills:
- Quickly learn and adapt to the intake department’s processes and technology.
- Strong verbal and written communication skills to interact effectively.
- Excellent organizational skills with the ability to manage multiple tasks.
LifeStance Health
LifeStance Health is a mental healthcare provider striving to help individuals, families, and communities with their mental health needs. They are the fastest-growing mental health practice group in the country, valuing belonging, empathy, courage, and teamwork.