Senior Customer Success Manager, Enterprise Ontario

Greenhouse is looking for a Senior Enterprise Customer Success Manager to join their team! Greenhouse is the world’s fastest-growing enterprise talent acquisition suite, and this team is a primary driver of that growth. You will be the owner of ongoing consultative relationships and the face of Greenhouse throughout the entire customer journey - from pre-sales, to implementation and ongoing optimization. In this role, you will provide strategic direction for clients on Greenhouse products and within their fields of expertise. You'll demonstrate thought leadership and be a valued internal resource across sales, marketing, product, and engineering. Establish and grow relationships throughout the organization, utilizing data to provide product and strategy recommendations. You will also identify complex upsell opportunities.