Source Job

• Provides triage telephone service to ensure prompt identification of patients with high-risk conditions.
• Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines and protocols, and knowledge of self-care practices.
• Serves as a liaison between customers, patients, physicians, other members of the public and hospital staff, programs, and other resources.

Lehigh Valley Health Network is a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work in health care. They are the region’s largest employer and health care provider of choice with nearly 20,000 health care professionals.

• Provide health assessments and treatment solutions via telephone, video, or chat functions.
• Track and monitor follow-up calls, escalate when appropriate.
• Receive inbound phone calls from patients seeking answers to various medical conditions.

PWNHealth is a national clinician network working to improve early detection and prevention of disease using advanced diagnostics and telehealth. They are a mission-driven, positive culture made up of the best and brightest in the industry.

• Manage client crises using evidence-based interventions, providing risk assessment and safety planning.
• Identify roadblocks to clinical care and connect clients to the ideal treatment using Lyra’s proprietary software.
• Independently manage a caseload of complex, multi-need clients.

Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and focus on improving access to high-quality mental healthcare.

• Conduct virtual assessments, diagnoses, and evidence-based treatment for patients of all ages.
• Manage and coordinate care for chronic conditions and provide preventive care and wellness counseling.
• Produce clear and efficient visit notes that showcase strong medical decision-making.

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege.

The manager will oversee the team that provides patients with on-demand telephone-based care management services via a 24/7 Nurse Advice Line. They will assess caller symptoms/concerns to determine care urgency, refer patients to providers, and give health advice. The manager will handle inbound communications, conduct outbound communications for follow-up, and coordinate with team members to assess and implement patient care plans.

Privia Health™ is a national physician platform transforming the healthcare delivery experience by providing tailored solutions for physicians and providers.

• Provide direct patient care and support by prescribing, creating, monitoring and supporting treatment plans.
• Issue medication prescriptions and provide patient education regarding medications, risks and benefits.
• Maintain medical records and high quality of clinical documentation and provide medical care in an empathetic manner.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions.

• Provide comprehensive care to adult patients in a fast-paced clinic.
• Collaborate with a multidisciplinary team to ensure patient needs are met.
• Manage symptoms, triage, educate patients, and perform in-clinic procedures.

Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience.