Principal AI Technical Consultant, AI Delivery Acceleration

The Team:

• We're on a mission to cut ServiceNow project delivery time in half through the use of AI.
• We build intelligent tools and solutions leveraging both the ServiceNow platform and third-party technologies.
• Transforming how projects get delivered across the ecosystem.

The Role:

• Design, build, and deploy AI-powered solutions that accelerate delivery for our services teams, partners, and customers.
• Hands-on role that combines technical implementation with consulting skills.
• Translate real delivery challenges into practical AI solutions.

Qualifications:

• At least 8 years of configuration/development experience for complex solutions
• Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.
• Experience with data management, database design, and database concepts

Additional Considerations:

• Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
• Proven team builder with the ability to mentor and develop talent
• Ability to perform tasks independently