Enterprise Technology Manager (Endpoint Management)

This Enterprise Technology Manager role is a hands-on leadership role that blends deep technical expertise with people and project leadership. Approximately 70% of the role is dedicated to technical tasks—designing, developing, and supporting enterprise end-user technology solutions—while 30% is focused on team management, coaching, and strategic planning. The person in this role will oversee standards for device imaging, provisioning, configuration, and patch management. Lead development and support for enterprise-wide hardware, software, and security solutions. Drive encryption, antivirus, mobile device management, and compliance enforcement. Maintain comprehensive documentation of incidents and problems, ensuring timely resolution in adherence to established Service Level Agreements (SLAs) and implementing preventative measures to avoid recurrence. They will collaborate with IT leadership and business stakeholders to align client technology initiatives with organizational priorities. Plan and prioritize project work, ensuring timely delivery and alignment with business needs. Build and maintain a motivated, professional, and engaged team. Utilize effective training, performance management, and career development activities.