Senior Manager, Transformation

As a Senior Manager, you will lead complex automation and AI initiatives that enhance operational performance and reduce manual intervention. Manage the transitions of multiple operational processes to streamlined automated systems that leverage AI. Champion the adoption of automation and AI technologies across operational processes. Identify opportunities to eliminate inefficiencies, redundancies, and unnecessary manual steps. Lead efforts to implement new technologies and platforms that improve operational efficiency and quality. Leverage Marqeta's expanding AI capabilities to develop innovative solutions for operational challenges. Partner with key stakeholders to design technical solutions that enable scalable growth. Establish metrics and KPIs to measure program effectiveness and communicate outcomes to executive leadership. Create and standardize program documentation, reporting templates, and decision-making frameworks. Develop change management strategies that address cultural, process, and organizational impacts. Implement structured frameworks that proactively identify timelines and dependencies. Guide teams through transformational change with effective change management methodologies.