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About the Role:
- Support new customers from proof-of-concept through production, ensuring they process claims and eligibility checks quickly.
- Collaborate with customers via Slack, triage technical requests, and identify product gaps for engineering.
- Contribute to documentation, runbooks, and use data to improve customer health and retention.
Why Stedi:
- Stedi is the world's only programmable healthcare clearinghouse, modernizing a legacy industry.
- We have $142M in funding and a fast-paced, lean team of engineers and designers.
- We value automation, eliminating toil, and customer-first innovation.
Who You Are:
- You have deep expertise in revenue cycle management and healthcare tech.
- You are technical, experienced with APIs and data formats like JSON and X12.
- You are hyper-responsive, organized, and have strong customer empathy.
Stedi
Stedi builds the world's only programmable healthcare clearinghouse, modernizing the exchange of HIPAA transactions via modern APIs and traditional EDI. With $142 million in funding from top investors and a lean, fast-moving team, they prioritize automation and customer-first innovation.