Source Job

$120,000–$200,000/yr

  • Support new customers from proof-of-concept through production to ensure rapid processing of claims and eligibility checks.
  • Collaborate with customers via Slack and triage requests, resolving technical issues and product gaps.
  • Contribute to documentation and use data to improve customer health, retention, and self-service adoption.

Revenue Cycle Management API Integration JSON Customer Success

4 jobs similar to Customer Success Engineer

Jobs ranked by similarity.

US

  • Own the product roadmap for substantial portions of our clearinghouse offering.
  • Contribute to a team that ships day in and day out.
  • Report directly to the Head of Product and Engineering and work closely with the CEO to develop product direction.

Stedi is building the first new healthcare clearinghouse in decades, offering modern API interfaces for HIPAA transactions. The company is funded by top investors and ranked as one of the fastest-growing SaaS vendors, with a lean team focused on automation and eliminating toil.

Global

  • Own adoption, retention, and expansion across a large, pooled portfolio of Scaled-segment customers through a one-to-many motion.
  • Design and execute scalable customer journeys that drive fast time-to-first-value and consistent activation.
  • Provide hands-on technical guidance, including demos and API integration support, for developer and technical audiences.

Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, powering the Voice AI economy. With over 1,300 organizations and backed by a Series C, they maintain an AI-first culture focused on rapid innovation.

$80,000–$110,000/yr
US

  • Become a subject matter expert on customer support topics.
  • Facilitate and monitor EDI Feeds with new customers and their BenAdmin and/or Payroll providers.
  • Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements.

Lively harnesses user-centric design and innovative technology to deliver an effortless experience for employers and account holders. The company is remote-first, headquartered in San Francisco, with employees across the US.

Ontario British Columbia Canada

  • Lead technical onboarding and configuration of Marqeta's standardized products for new customers.
  • Serve as the technical expert guiding customers through API integration and troubleshooting.
  • Advocate for customers by providing feedback to internal teams and creating training content to scale knowledge.

Marqeta is on a mission to change the way money moves by providing a card issuing platform for embedded finance. The company powers well-known brands like Block, Cash App, and Affirm, and values innovation, customer focus, and teamwork.