Job Description
You'll streamline and scale operations across the full customer lifecycle in the role, from mid-funnel engagement through deal closure to post-sale adoption and expansion. The role involves playing a key role in driving operational excellence, ensuring data accuracy, optimizing handoffs, and delivering insights that improve conversion, onboarding, and retention outcomes. You'll partner closely with Account Executives, Renewal Specialists, Customer Success, Account Management, Implementation, and Solutions Engineering to align processes and systems that enable seamless transitions from sales to customer success. The candidate will collaborate with GTM leadership to identify process gaps, strengthen forecasting accuracy, and implement scalable, data-driven solutions that accelerate pipeline conversion and revenue growth. Additionally, support the Sales Acceleration Specialist team, defining engagement models, refining workflows, and improving reporting to drive team effectiveness.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure.