Provide technical expertise and consulting during customer evaluations, uncovering pain points and aligning JumpCloud solutions.
Deliver tailored product demonstrations and support direct and partner sales teams with product questions and skill development.
Assist prospects with free trial setup and configuration, providing technical Q&A throughout their evaluation process.

Qualifications:

2-5 years of experience in a technical Sales Engineering or similar role with strong knowledge of Cloud/SaaS technologies.
Understanding of Active Directory, network architecture, and authentication protocols like SAML, OIDC/OAuth, LDAP, and RADIUS.
Familiarity with MDM, RMM, MFA technologies, and experience configuring identity or directory solutions and basic scripting.

Work Environment:

This is a fully remote position located within Mexico, requiring authorization to work in the country.
The role involves working with global teams, and professional fluency in both Spanish and English is mandatory.
JumpCloud is a remote-first company committed to building connections and fostering an inclusive, equal opportunity workplace.

JumpCloud

JumpCloud is an AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is a global, remote-first organization with teams in over 15 countries, fostering a culture that values building connections and out-of-the-box thinking.

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