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Responsibilities:
- Be responsible for the functional and technical design of ServiceNow ITSM solutions
- Conceptualize the solution design and implement integrations, customizations, and configurations
- Work on Service Catalog and Flow Designer-based processes
Qualifications:
- Several years of practical experience in ServiceNow implementation projects, especially in ITSM and Request Management.
- In-depth technical and methodological knowledge in a ServiceNow ITSM environment
- Experience in functional and technical solution design
Additional Skills:
- ITIL experience (ideally ITIL 4 certification)
- ServiceNow certificate (e.g., Certified Implementation Specialist – ITSM)
- Strong communication skills and structured thinking
Deutsche Telekom TSI Hungary Kft.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is considered the most attractive employer in Hungary in 2025 according to Randstad's research. With over 5300 employees, they provide IT and telecommunications services to hundreds of corporate clients in Germany and other European countries.