Director Outbound Product Manager - Field Service Management

As an Outbound Product Manager, you will play an essential role in scaling ServiceNow's business units. You will combine a deep understanding of product capabilities and market dynamics with a passion for influencing the roadmap and helping our GTM, partner, and customer ecosystems understand the value we deliver. What You Get to Do in This Role: * Create high-quality enablement content that communicates the value of product innovations within our Field Service Management product. * Develop a deep understanding of customer use cases and success outcomes, and document them to influence product roadmaps. * Develop best-practice assets, including early product demos, to drive product adoption by customers and partners. * Become a trusted resource to promote the Field Service Management product vision with industry influencers, strategic partners, and other stakeholders. * Collaborate closely with Inbound Product Management, Product Marketing, Product Success, and Technical Alliances to define product strategy, release themes, go-to-market plans, and customer adoption initiatives. * Manger fellow Outbound Product Managers and cross-functional teams to achieve shared goals.