Serve as the lead implementation and support expert for HRIS ancillary platforms.
Deliver consultative guidance on system capabilities, configurations, and best practices tailored to each client’s HR strategy and goals.
Champion the client experience through clear communication, timely follow-up, and issue resolution while exceeding service expectations.

Cross-Functional Collaboration & Escalation Management:

Partner with internal teams (Sales, HR, Implementation, IT) to ensure cohesive rollout and seamless ongoing support of technology solutions.
Serve as a technical escalation point for complex Level 1 and Level 2 HRIS product issues.
Maintain clear documentation and knowledge sharing using ExtensisHR’s CRM and ticketing systems.

What We Offer:

Competitive compensation to reward you for your hard work every day.
Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.

ExtensisHR

ExtensisHR is one of the largest Professional Employer Organizations (PEOs) in the U.S. with client employees in all fifty states. Their renowned industry leadership in customer service starts with their people, and they manage over $3 billion in employment-related costs annually.

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