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Responsibilities:
- Break/fix support via phone and email for photo finishing equipment nationwide.
- Remote troubleshooting of mechanical and software issues using VNC, TeamViewer, and NetOps.
- Proactive monitoring and escalation to reduce downtime.
Qualifications:
- Experience with remote troubleshooting tools and technical principles.
- Customer-focused with strong communication and multitasking skills.
- Familiarity with photo finishing equipment preferred.
What We Offer:
- Competitive salary and remote work.
- Supportive environment with training and development.
CGS Nexus
We provide nationwide technical support for photo finishing equipment installed in major retail locations. We are a collaborative and supportive team focused on minimizing downtime through expert troubleshooting and exceptional customer service.