Customer Success Manager, Growth

As Vanta’s Customer Success Manager, Growth, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions at scale. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. You will work with Vanta customers across industries, functions, and stages of their customer journey in a 1:1 manner while also leveraging 1:many content and serve as the point of contact for your customers. The role involves becoming a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings. You will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business.