Job Description
As an Associate Help Desk Support Specialist, you will be the initial point of contact for addressing technical problems, handling user access, and configuring hardware and software. Your responsibilities include aiding in employee onboarding, keeping support materials updated, and guaranteeing seamless daily operations. This role offers a great opportunity for someone who is enthusiastic about learning and providing exceptional service in a dynamic setting. The tech stack includes OKTA, Apple Macbook, Google Workspace, Jira, Confluence, Zoom, Microsoft Intune, JAMF, and Password Manager.
About OpenSesame
OpenSesame is transforming workforce development with an AI-powered marketplace of 60,000+ skill-building courses and learning pathways.