Customer Success Engineer

As a Customer Success Engineer at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives. You will equip stakeholders with the capabilities to effectively execute their digital strategy, understand your client’s objectives, define their implementation plan, and configure the Quantum Metric platform to satisfy their requirements. You will also develop custom JavaScript functions to capture data analytics and configure alerts, dashboards, and reports to give clients real-time visibility to the performance of their digital platforms.