Customer Success Manager

Position Overview:

• Focused on ensuring customers fully realize the value of our products.
• Driving product adoption, retention, and expansion through engagement.
• Delivering education and enablement initiatives to empower customers.

Responsibilities:

• Proactively engage with customers to ensure they are utilizing solutions effectively.
• Develop strong, long-term relationships with customers to drive satisfaction, renewals.
• Collaborate closely with customers to address their needs and concerns.

Qualifications:

• Bachelor's Degree in communications, business administration or equivalent experience.
• Experience in delivering advanced customer education and enablement programs.
• Strong cross-functional collaboration skills, with a history of working closely with Sales, Product, and Engineering teams.

Additional Information:

• Employee-centric, flexible work model that empowers you to do your best work.
• Diversity of culture and thought to deliver on our goals.
• Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.