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Responsibilities:

  • Prepare quotes and calculate turnaround times for clients.
  • Conduct follow-up of quotes to achieve target acceptance rate.
  • Monitor client satisfaction and changes in service usage.

Sales and Strategy:

  • Detect new sales opportunities and retain existing accounts.
  • Discuss sales strategies with Business Developers.
  • Advise clients on project management and cost efficiency.

Finance and Communication:

  • Ensure accurate registration of client information in systems.
  • Communicate project details clearly and professionally.
  • Convey client requests effectively to Project Managers.

Requirements:

  • Fluent English and excellent communication skills.
  • Total command of Microsoft Office.
  • 2-4 years of customer-facing experience in localization or translation.

Welo Life Sciences

Welo Life Sciences is a specialized language and technology partner for pharmaceutical, CRO, and medical device organizations, delivering regulator-ready translation and localization solutions. With seven ISO certifications and a global team, they maintain a secure, audit-ready framework and emphasize compliance and data integrity.

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