Product Support Engineer

Wabtec

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Position Responsibilities:

  • Configure the system as appropriate to operate according to agreed customer requirements.
  • Perform testing and verification of system operation and performance.
  • Work with services team to ensure successful deployment.

Customer Interaction:

  • Own and provide technical support for customers and partners.
  • Engage with Product Managers to advocate for the customer.
  • Perform services defined by Service Level Agreements, remotely or on site.

Qualifications:

  • Experience with Linux, Microsoft Server, SQL Server, and coding.
  • Knowledge of network and communications technology.
  • Ability to diagnose and resolve technical system issues.

Wabtec

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. With a global team of about 30,000 employees, we are lifelong learners obsessed with better.

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