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Detail-oriented
Position Summary:
- Act as the primary point of contact for guests making reservations at Limelight and Nell properties.
- Handle inbound calls with professional expertise, maintaining Forbes and AAA standards.
Key Responsibilities:
- Qualify callers, confirm bookings, and capture contact info for follow-up.
- Support daily operations and coordinate with other departments to resolve issues.
- Complete additional projects as assigned by leadership.
Qualifications:
- Two-year college degree preferred; hotel reservation experience a plus.
- Strong multitasking, prioritization, and computer skills.
- Ability to maintain composure in stressful situations and work independently.
Aspen Hospitality
Aspen Hospitality develops and operates luxury hotels, private clubs, and residential properties under The Nell and Limelight brands. With a growing portfolio across the US, they emphasize a culture of inclusion, equity, and diversity.