Customer Service Specialist with German and English (Remote within Bulgaria – No Calls)

Sutherland Bulgaria is looking for motivated Customer Service Professionals with German and English to join their team supporting Spotify. The position is fully remote within Bulgaria. The specialist will Provide email and chat support (no phone calls!) to Spotify users. Assist with account management and payment-related issues and guide users through troubleshooting steps. Sutherland offers world-class training and career growth opportunities and exposure to global business and an inclusive, multicultural environment.