IT Support Generalist

We're looking for an IT Support Generalist to be the backbone of our remote workforce, ensuring our employees have the seamless technology experience they need to excel. This is a fantastic opportunity for someone who enjoys a broad range of IT challenges, is committed to exceptional customer service, and is eager to grow their skills in a fast-paced, cloud-first environment. The role includes providing IT support, managing systems, ensuring security and compliance, and contributing to documentation and training. Responsibilities involve troubleshooting technical issues, managing user accounts, maintaining workstations, and adhering to security policies. Collaboration and communication skills are vital for resolving complex issues and liaising with third-party vendors. 3+ years of experience in an IT Helpdesk or technical support role is a must.