What You’ll Do:
- Lead, coach, and develop Customer Success Advisors and Technical Leads.
- Drive outcomes in customer adoption, value realization, and renewal readiness.
- Engage directly with a portfolio of customers to model relationship management.
Minimum Qualifications:
- 4+ years in Customer Success, Account Management, or a related SaaS leadership role.
- 2+ years of people management experience with a focus on coaching.
- Proven track record of driving customer retention, adoption, and revenue growth.
Why Join PerfectServe?
- Transform healthcare communication and collaboration to help clinicians deliver better care.
- Work with a dedicated and mission-driven team.
- Value growth, transparency, and innovation.
PerfectServe
PerfectServe provides clinical communication and physician scheduling solutions in the health IT space. They have 400+ employees, 30,000+ customers, and $100 million+ in annual revenue. They foster a collaborative team with decades of experience, striving to delight customers every day.