Senior Accounts Receivable Specialist

As an important member of our collections team, key responsibilities include monitoring customer accounts, contacting clients to discuss overdue payments and negotiate payment plans and investigating historical data to resolve discrepancies in invoices. You will also coordinate with other departments, resolve invoicing questions, maintain documentation of collection activities, and assist in reconciling data between billing system and the general ledger. Prepare reports on collection efforts, ensure compliance with laws and policies, and treat clients with respect. Conduct payment investigations, maintain customer records, and monitor collections performance metrics. Champion best practices in collections and support process optimization across the A/R function.