Customer Experience Specialist (Performance Apparel)
Salary range
$22–$24/hrBenefits
Unlimited PTO
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Role & Responsibilities:
- Create stellar interactions with customers by responding to tickets, chats, and phone calls.
- Delight your customers by proactively managing returns, exchanges, and order fulfillment.
- Spread the love by diving into ways you can provide additional support to the sales teams when needed.
Qualifications:
- Experience in Customer Service or Customer Experience.
- Experience with customer support platforms.
- Familiarity, exposure, interest, or personal experience with the skilled trades.
Work Location and Schedule:
- Candidates must be able to work in our Denver office a minimum of one week per month.
- Candidates must be able to work a 40-hour schedule that meets the needs of our customer and business.
TRUEWERK
TRUEWERK believes craftsmanship is a mindset that should be applied to every endeavor. We value precision, discipline, and a commitment to excellence. Backed by a team of about 50 employees and a strong growth trajectory, they’re building a company – and a culture – grounded in performance, integrity, and continuous improvement.