Customer Experience Representative

Brunt

Remote regions

US

Salary range

$48,000–$54,000/yr

Benefits

3w PTO

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What You’ll Do:

  • Engage with customers on the phone.
  • Solve problems and build fanatical, lasting relationships.
  • Ensure customers' needs are understood and expectations exceeded.

How You’ll Do It:

  • Engage with customers with the expectation of completing an average of 10 calls per hour.
  • Meet or exceed department SLAs.
  • Improve customer support policies & procedures.

What You Need to Succeed:

  • Experience in customer service role.
  • Proven ability to drive amazing customer experiences.
  • Strong written and verbal communication skills.

Brunt

Brunt is redefining the workwear category, engineering better boots and apparel for tradespeople by working directly with them. The team is devoted to improving old workwear standards and creating a community for tradespeople.

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