Claims Account Manager

Key Responsibilities:

• Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal.
• Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes.
• Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements.

Qualifications & Experience:

• 3–7+ years of experience within a TPA, insurance carrier, or claims organization.
• Strong background in auto liability, general liability, and/or workers' compensation claims.
• Proven experience in a client-facing, consultative, or account management role.

Skills & Expertise:

• Deep understanding of claims lifecycle, coverage, and TPA service delivery models.
• Strong analytical skills with the ability to interpret and present claims data.
• Excellent communication and presentation skills with client-facing confidence.