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US

  • Manage client relationships and drive performance across auto liability, general liability, and workers' compensation programs.
  • Serve as the key liaison between clients and internal claims teams, ensuring service excellence and operational efficiency.
  • Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance and trends.

Account Management Client Communication Microsoft Office

20 jobs similar to Claims Account Manager

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US

  • Analyze Auto Bodily Injury and Property Damage claims on behalf of clients to determine benefits due.
  • Ensure ongoing adjudication of claims within service expectations and industry best practices.
  • Negotiate settlement of claims within designated authority and communicate claim activity with the claimant and the client.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

US 3w PTO

  • Independently manages a portfolio of moderate to complex personal and commercial auto, General Liability Bodily Injury and Property Damage claims from assignment to resolution.
  • Conducts thorough investigations, analyzes coverage and liability, evaluates damages, establishes reserves, and negotiates settlements.
  • Prepares and presents claims to authority committees, drafts legal letters, and ensures accurate documentation with high customer service.

West Bend is an insurance company recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years. They hire conscientious, customer-focused individuals and foster a culture of belonging, appreciation, and professional growth.

  • Manage a portfolio of claims presenting moderate to high complexity and exposure.
  • Conduct investigation and evaluation on coverage, liability, and damages throughout the life of the claim.
  • Positively influence claims outcomes through developing and executing action plans.

Amerisure creates exceptional value for its partners, policyholders, and employees. It is a property and casualty insurance company focusing on construction, manufacturing and healthcare, managing nearly $1 Billion of Direct Written Premium and maintaining $1.21 billion in surplus.

US Unlimited PTO

  • Leads a team of strategic Account Managers across multiple verticals to drive client retention and revenue growth.
  • Develops long-lasting client relationships by understanding needs and providing strategic solutions leveraging Origami's platform.
  • Oversees team performance, coaching, and training to ensure productivity, quality, and achievement of KPIs.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company was founded by industry veterans and is an equal opportunity employer committed to diversity and inclusion.

US

  • Own and grow strategic client relationships with large self-insured employers, translating healthcare claims data into actionable cost-saving strategies.
  • Lead client engagement cycles including regular check-ins, executive presentations, and strategic business reviews, collaborating with internal data science and clinical teams.
  • Oversee onboarding and implementation processes, coordinating with carriers and external data partners to ensure high-quality data intake and program enhancements.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting shortlists directly with employers, while the hiring company manages the final decision.

$83,776–$151,100/yr
US

  • Investigate complex Homeowners/Commercial claims to confirm facts and determine coverage.
  • Assess damages, document findings, and establish reserve amounts within authority limits.
  • Ensure exceptional customer service through timely communication and adherence to regulations.

Mercury Insurance has been helping people reduce risk and overcome unexpected events for more than 60 years. The company has a diverse and inclusive culture where team members are encouraged to grow and work together.

Global

  • Analyze and process workers compensation lost-time claims, investigating to determine benefits and exposure.
  • Negotiate settlement of claims within designated authority and communicate with claimants and clients.
  • Report claims to excess carrier and respond to requests in a professional and timely manner.

Sedgwick is the world’s leading risk and claims administration partner, helping clients navigate the unexpected with advanced AI-enabled technology. With over 33,000 colleagues and 10,000 clients across 80 countries, it offers a caring culture that values work-life balance and professional growth.

US

  • Report, oversee, monitor, and investigate insurance claims across all jurisdictions.
  • Partner with insurance carriers to mitigate loss by evaluating and implementing tools.
  • Develop, implement, and improve scalable processes and training to build a best-in-class claims function.

Instawork's AI-powered labor marketplace helps local businesses scale and enables global technology companies to push the frontiers of robotics and AI. They connect more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more.

US

  • Manage client relationships and develop team service strategy to meet client needs, acting as the primary point of contact.
  • Prepare for, plan, and conduct client meetings independently, focusing on strategic risk identification and program design.
  • Perform contract reviews, manage new business RFPs, and participate in prospecting activities to identify and close new business.

Newfront is a modern insurance brokerage transforming the industry with technology and expertise. They are committed to hiring diverse talent and supporting an inclusive workplace environment.

$75,000–$140,000/yr
US 3w PTO

  • Investigates claims to determine coverage, analyze policy provisions and draft coverage position letters.
  • Establishes liability, verifies damages, and resolves claims within authority, recommending case value and resolution strategy.
  • Works with defense counsel, manages litigated files, and identifies/handles suspicious claims and claims with subrogation potential.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They welcome diverse perspectives, embedding inclusion in their culture to foster an environment where individuals can thrive and make a meaningful impact.

US

  • Assist clients and help them understand their commercial line service needs.
  • Perform diverse responsibilities to succeed in providing extraordinary customer service.
  • Maintain productive business relations with clients, producers, and underwriters.

Trucordia is creating the next great insurance brokerage. They offer an unrivaled combination of people, tools, and solutions, and deliver exceptional experiences. Ranked as one of the fastest-growing companies in the U.S., they have more than 5,000 team members across 200 offices.

United States

  • Lead and develop a high-performing claims organization across rideshare property, auto, and bodily injury lines.
  • Own the end-to-end customer claims experience, driving service quality, efficiency, and regulatory compliance.
  • Partner with product and engineering teams to enhance claims systems and automation tools.

This company is a partner of Jobgether, offering a modern, technology-enabled claims organization focused on rideshare-related claims. They are a remote-first, high-growth firm with an inclusive culture and a focus on automation and customer-centric innovation.

US 4w PTO

  • Investigate, evaluate, and adjust commercial auto and property claims from assignment through resolution while ensuring compliance with standards and regulations.
  • Conduct thorough liability investigations, establish reserves, and negotiate settlements within authority limits in alignment with client expectations.
  • Maintain accurate claim documentation, communicate effectively with clients and claimants, and identify subrogation opportunities where applicable.

CCMSI is the largest privately-owned Third Party Administrator (TPA) that partners with global clients to solve complex risk management challenges through advanced technology and collaborative problem-solving. As a certified Great Place to Work®, the company is employee-owned and empowers its staff to grow, collaborate, and make meaningful contributions every day.

US

  • Meet client needs by collaborating across business functions and following through on outstanding items.
  • Track internal performance to confirm client expectations are consistently met while maintaining accurate client records.
  • Research issues, access necessary resources, and escalate to appropriate internal experts for comprehensive resolution.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Our team is on a mission to empower people to lead healthier lives.

US

  • Assist clients in initiating auto insurance claims and provide guidance through the initial reporting process.
  • Follow up with insurance companies to check claim status and troubleshoot any blockers in processing.
  • Serve as a primary point of contact for clients, insurance providers, and third parties to maintain clear communication.

Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. They value diversity and have built a company culture around independent and critical thinking.

  • Serve as the primary point of contact for assigned client accounts, building strong relationships.
  • Support account growth by identifying opportunities to introduce new solutions.
  • Partner with internal teams to support the development and execution of client KPIs.

Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI to empower providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes.

US

  • Schedule appointments and meet existing customers to identify prospects and present product offers.
  • Conduct sales presentations through virtual or on-site meetings.
  • Identify and qualify prospective customers through research, networking, and cold-calling.

XCEL Testing Solutions, a Colibri Group brand, provides online insurance education and securities licensing. The company values include Love, Joy, Boldness, Teamwork, and Curiosity, and has served over 25 million students.

US

  • Manage and retain a portfolio of commercial P&C accounts up to $10MM in annual premium.
  • Own the renewal process end to end, including proactive client consultations and policy servicing.
  • Partner with carriers, wholesalers, and internal teams to support renewal and servicing outcomes.

Coverdash is a fast-growing startup and SMB-focused insurtech agency that provides embedded technology and partnership strategies to help businesses purchase and manage insurance. The company has raised over $16 million from top investors and maintains a remote-friendly work environment with a headquarters in NYC.

US 4w PTO

  • Determines coverage, investigates, and resolves complex commercial casualty claims, including litigated bodily injury cases.
  • Manages litigation, including working with defense counsel, and ensures appropriate reserves and settlements.
  • Provides mentorship to staff and liaises with business partners such as Underwriting and Reinsurance.

Liberty Mutual is a global insurance company offering commercial casualty coverage. They have a large workforce with an inclusive culture, supporting employee development and providing comprehensive benefits.

US

  • Evaluating coverage issues and risk transfer opportunities.
  • Ensuring appropriate investigation of the underlying facts and circumstances is carried out.
  • Formulating proper resolution strategy to ensure best total outcome.

Amtrust Financial Services is a fast-growing commercial insurance company. They strive to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected, valuing excellence and embracing diverse backgrounds and skills.