Client Relationship Management: Build relationships across client organizations, serve as the primary point of contact and lead executive business reviews.
Customer Success & Feedback: Proactively monitor client health, resolve issues swiftly, and gather client insights to contribute to product improvement efforts.
Account Growth & Planning: Develop and execute strategic account plans, identifying and closing upsell and cross-sell opportunities.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Own and grow strategic client relationships post-sale.
Identify new use cases and introduce additional solutions.
Maintain a relationship-driven engagement model with frequent onsite presence.
Lirio is a technology/software company that provides expertise in behavioral science, data science, and machine learning to drive consumer engagement and promote health. They appear to be a medium-sized company that values innovation and client relationships.
Own a portfolio of consultant and employer accounts, serving as the primary strategic partner responsible for retention, satisfaction, and long term value creation.
Build and maintain trusted advisor relationships with consultants, agency service teams and senior level employer stakeholders.
Coordinate across territory partners such as sales, customer service, customer operations, finance, underwriting, and leadership to deliver a seamless, high-quality customer experience.
ParetoHealth helps small and medium-sized businesses fight the rising cost of employee health benefits by reducing risks in self-insurance and delivering significant savings. They are a united team transforming employee health benefits and measure success by the good that comes from affordable healthcare.
Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.
Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.
Build relationships with current and future imaging center partners to create stronger and more sticky partnerships
Work closely with sales to monitor volume and ensure the proper amount of capacity
Prospect new imaging centers to increase capacity, decrease costs or open new geographies
Scan.com is a digital health company making diagnostics accessible, fast, and transparent with technology that speeds up diagnoses for timely treatments. They are a scale-up business that tailors solutions to both patients and providers, all backed by technology and a world-class customer operations team.
Develop account strategy and plan to achieve quota, conducting whitespace analysis and providing forecasts.
Understand MANTL's products to effectively communicate offerings, cross-sell, and lead commercial conversations.
Drive customer satisfaction through proactive outreach, ticket review, and resolution, and serve as the expert point of contact.
Alkami provides a digital sales and service platform for U.S. banks and credit unions. The company has an intentional culture and is recognized for being a best place to work in fintech.
Be the primary point of contact for a portfolio of SMB business customers and support early Enterprise accounts.
Own retention, expansion, and renewal performance across the portfolio, understanding ARR, NRR, and growth drivers.
Identify gaps across the customer journey and design scalable, high-impact improvements for SMB and Enterprise clients.
Tem is rebuilding the energy transaction, making it transparent and fair. They are putting power back in the hands of customers to tackle the critical problem of access to low-cost electricity. Tem has closed a $75 million Series B and is scaling internationally.
Implement, manage, and grow both new and existing SMB customer base, driving adoption, retention, and expansion.
Serve as a subject matter expert and point of escalation for all SMB customers.
Build and execute plans to accelerate revenue through Omada marketing best practices; ensure enrollment forecasts are met or exceeded.
Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems.
Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers.
Build rapport with decision makers and main points of contact to influence change in order to drive optimal member utilization of the product.
Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal.
Spring Health aims to eliminate every barrier to mental health by delivering the right care at the right time. They partner with over 450 companies and provide care for 10 million people, with a valuation of $3.3 billion.
Manage and execute contract renewals, upsells, and cross-sells to maximize contract value while enhancing customer relationships.
Develop and maintain strategic account plans to identify customer requirements, mitigate risks, and drive on-time renewal closures.
Establish and maintain deep relationships with multiple stakeholders across customer organizations, acting as a trusted advisor.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. They help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
Meet client needs by collaborating across business functions and following through on outstanding items.
Track internal performance to confirm client expectations are consistently met while maintaining accurate client records.
Research issues, access necessary resources, and escalate to appropriate internal experts for comprehensive resolution.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Our team is on a mission to empower people to lead healthier lives.
Manage relationships for clients with varying levels of complexity and take ownership of resolving client issues.
Lead regular client meetings, maintain action logs, and manage project plans for moderate to complex projects.
Analyze client benefits strategy and suggest improvements, identifying opportunities for increased member participation.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. We are passionate about providing solutions that allow American families to connect health and wealth, and we value our employees.
Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities.
Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy.
Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue.
Employ transforms how hiring gets done by providing three ATS solutions and AI Companions. They are a fast-moving, remote-first team of builders and innovators with a people-first philosophy, serving over 23,000 global customers.
Support the ongoing success of our strategic healthcare partnerships.
Manage small and mid-sized accounts while growing into broader leadership responsibilities.
Drive cross-functional initiatives that directly impact our mission of making mental healthcare work for everyone.
Rula is dedicated to treating the whole person and believes that by providing quality care, they can empower individuals to take charge of their mental health. They are a remote first company hiring in most U.S. states except Hawaii and aim to create a world where mental health is no longer stigmatized.
Serve as the primary post-sale partner, building trusted, strategic relationships.
Lead onboarding and training, monitor account health, and deliver regular business reviews.
Identify process improvements, strengthen internal workflows, and influence customer success strategy
Mural Health aims to make clinical trials easier for participants and caregivers by removing obstacles. They seem to be a startup, with a culture of collaboration and cross-functional teamwork.
Develop and manage marketing strategies aligned to client business objectives.
Serve as the primary day-to-day marketing partner for assigned accounts.
Oversee the execution of marketing programs across multiple channels and initiatives.
Questline Digital is a marketing and technology agency. They build engaging experiences to boost program participation and overall satisfaction for utility companies nationwide.
Build and maintain positive client relationships to drive business growth, while leading a team of Relationship Managers.
Manage revenue performance across accounts, including forecasting, renewals, and growth opportunities to achieve high renewal rates and customer satisfaction.
Lead, coach, and develop Relationship Managers through performance management, mentoring, and capability building.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. It is a FTSE 100 company with approximately 22,500 employees across 32 countries, known for its award-winning, people-first culture focused on diversity, work/life balance, and innovation.
Own a revenue quota tied to growth from existing client accounts.
Develop and execute account growth strategies, uncovering upsell and cross-sell opportunities through proactive engagement.
Cultivate relationships with multiple stakeholders and serve as a consultative sales leader within your accounts, driving expansion and adoption of new modules, features, and services.
Ontic's software helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record.
Act as the primary point of contact for assigned customers, building strong relationships and serving as their voice internally to ensure they get lasting value from the platform.
Own customer health, renewal readiness, and expansion opportunities by using data and success plans to drive adoption, quantify ROI, and mitigate churn risk.
Partner cross-functionally with Implementation, Support, and Product teams to ensure smooth customer onboarding, post-launch optimization, and the development of marketing assets from success stories.
Zipline is a SaaS company that transforms how frontline teams work by connecting, aligning, and inspiring employees from headquarters to the front lines for leading brands in retail, healthcare, and logistics. It is a fully remote, rapidly growing, venture-backed company with a high-performing team across the globe that values a collaborative, inclusive, and impactful culture.
Proactively manage a portfolio of midmarket and enterprise client accounts to drive renewals and upsells
Develop strong relationships with stakeholders within client organizations to understand their business needs, use cases and satisfaction with our products
Act as the primary point of contact for clients throughout the contract renewal process, addressing any concerns or issues and providing solutions that yield on-time renewals
Morning Consult is a global decision intelligence company, changing how modern leaders make smarter decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to inform decisions on what people think and how they will act.