Source Job

• Manage and execute contract renewals, upsells, and cross-sells to maximize contract value while enhancing customer relationships.
• Develop and maintain strategic account plans to identify customer requirements, mitigate risks, and drive on-time renewal closures.
• Establish and maintain deep relationships with multiple stakeholders across customer organizations, acting as a trusted advisor.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. They help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.

• Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
• Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
• Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.

Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.

• Cultivate new and existing leads in your designated region by cold calling businesses in-person and on the phone.
• Maintain and nurture an active pipeline of potential merchant partners and qualify inbound leads and prospects via phone and email.
• Manage the full sales cycle from finding new leads, negotiating terms. drafting proposals, sending contracts and securing a sale.

Favor is a delivery service company that focuses on supporting local businesses. They foster an inclusive and flexible environment to support their workforce and are committed to growing a diverse team with different backgrounds, experiences, abilities, and perspectives.

• Manage the renewal process for high-value customer accounts, maintaining client relationships and addressing retention challenges.
• Proactively mitigate churn risks, identify growth opportunities, and collaborate with sales and customer success teams.
• Build client relationships, understand needs, address concerns, and identify opportunities to provide tailored solutions.

1Password is building the foundation for a safe, productive digital future. They have surpassed $400M in ARR and are continuing to accelerate, earning a spot on the Forbes Cloud 100 and teaming up with partners like Oracle Red Bull Racing.

• Own the profitable renewal of assigned clients including strategy development, internal resource coordination, and external negotiation.
• Build and maintain trusted peer-level relationships with national and regional benefits consultants and brokers.
• Directly supervise SAEs and AEs; set clear expectations, provide regular coaching, and conduct performance evaluations.

VytlOne is an independent, fully integrated total pharmacy solutions partner. They offer hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. They have over 1,600 passionate professionals.

• Build and maintain positive client relationships to drive business growth, while leading a team of Relationship Managers.
• Manage revenue performance across accounts, including forecasting, renewals, and growth opportunities to achieve high renewal rates and customer satisfaction.
• Lead, coach, and develop Relationship Managers through performance management, mentoring, and capability building.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. It is a FTSE 100 company with approximately 22,500 employees across 32 countries, known for its award-winning, people-first culture focused on diversity, work/life balance, and innovation.

• Oversee the relationship and strategic management of significant mid-market accounts.
• Drive customer retention and growth within accounts, applying a consultative approach.
• Guide clients in leveraging the CX platform for maximum impact, ensuring long-term satisfaction.

SugarAI is redefining CRM for the age of AI, turning fragmented customer and revenue signals into clear, prioritized action. The global team is united by a shared commitment to impact, ownership, and continuous growth, creating an environment where thoughtful ideas move quickly.

• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value.
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health.
• Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements.

WorkWave provides innovative software and fintech solutions for field service management. They have over 8,000 customers globally and promote a remote-first global work community with a passion for developing creative solutions.

• Own the full lifecycle of customer renewals, from early outreach through contract execution.
• Lead commercial renewal conversations, including pricing discussions, contract terms, and negotiations.
• Identify and pursue upsell and expansion opportunities during renewal cycles.

Knock helps products communicate with their users in a more thoughtful way. They are a remote-first Series A startup of 20+ employees that believe in the power of great software.

• Maintain a revenue base by managing retaining and expanding a book of business.
• Build strong, multi-threaded relationships with your assigned customer portfolio and support them as their the key contact and advocate.
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage.

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots.

• Manage a high-volume portfolio of accounts, driving product adoption.
• Own renewals — using your product knowledge, data, and playbooks to engage customers.
• Collaborate with Sales, Product, and Support to elevate the customer voice.

Calendly's product helps millions of people. It is experiencing exciting product growth and is a great place to learn, grow, and do the best work of your life.

• Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities.
• Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy.
• Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue.

Employ transforms how hiring gets done by providing three ATS solutions and AI Companions. They are a fast-moving, remote-first team of builders and innovators with a people-first philosophy, serving over 23,000 global customers.

• Manage and grow a portfolio of enterprise-scale accounts by building executive-level relationships and delivering tailored strategies.
• Proactively problem-solve for clients and lead complex growth opportunities, including expansion into additional products.
• Work cross-functionally with Product, Marketing, and Deployment teams to develop customized solutions aligned with client goals.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer financial products to market faster. It is a remote-first company focused on high performance and deep impact within the fast-growing fintech space, emphasizing a clear mission, continuous improvement, and experimentation.

• Prepare and analyze financial reports and contractual documents to facilitate informed renewal discussions.
• Engage directly with clients to understand their goals and negotiate contract terms to maintain and increase revenue.
• Partner with sales, technical, and finance teams to represent company interests and ensure consistent customer messaging.

NiCE provides software products for customer experience, financial crime prevention, and public safety to over 25,000 global businesses. The company has over 8,500 employees across 30+ countries and fosters a fast-paced, collaborative, and innovative culture for top-tier talent.

• Client Relationship Management: Build relationships across client organizations, serve as the primary point of contact and lead executive business reviews.
• Customer Success & Feedback: Proactively monitor client health, resolve issues swiftly, and gather client insights to contribute to product improvement efforts.
• Account Growth & Planning: Develop and execute strategic account plans, identifying and closing upsell and cross-sell opportunities.

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.

• Maintain and expand business relationships, create up-sell and cross-sell opportunities, and build revenue with assigned clients using data, analytics, and solutions across Experian.
• Maintain close strategic partnerships across the client organization, understanding client KPI's and success metrics and business operations, market challenges and short-term initiatives.
• Identify new product and revenue opportunities for Experian by expanding existing and creating new client relationships in new departments within a client's organization.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries, investing in people and new advanced technologies to unlock the power of data.

• Be the primary point of contact for a portfolio of SMB business customers and support early Enterprise accounts.
• Own retention, expansion, and renewal performance across the portfolio, understanding ARR, NRR, and growth drivers.
• Identify gaps across the customer journey and design scalable, high-impact improvements for SMB and Enterprise clients.

Tem is rebuilding the energy transaction, making it transparent and fair. They are putting power back in the hands of customers to tackle the critical problem of access to low-cost electricity. Tem has closed a $75 million Series B and is scaling internationally.

• Independently manage a minimum of fifty accounts, anticipate client needs, and drive retention and identify opportunities for up-sell.
• Build strong relationships with primary client contacts and ensure day-to-day needs are met.
• Prepare and conduct regular plan reviews with clients and partner with producer to define agendas and coordinate required materials.

Newfront is a team of risk and reward advisors providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs. The company embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.

• Lead full-cycle sales engagements from outreach to contract execution.
• Develop relationships with key decision-makers across prospective enterprise clients.
• Drive revenue growth through both new business acquisition and strategic expansion.

Hire Hangar connects talent with vetted employers, competitive pay, and growth opportunities. The company is a fast-growing tech company focused on delivering modern solutions to marketing teams, supported by leading investors, and scaling operations in a complex market.

• Manage a portfolio of key clients, building strong relationships to drive revenue and retention.
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement and loyalty.

Blackhawk Network (BHN) provides businesses with a global platform for branded payment solutions, helping them grow revenue, increase loyalty, and reward teams. BHN's network spans the globe with over 400,000 consumer touchpoints, offering gift cards, egifts, corporate payouts, and rewards.