Customer Success Associate - SMB

Omada Health

Remote regions

US

Salary range

$94,800–$117,750/yr

Benefits

Day-to-Day:

  • Serve as a subject matter expert and point of escalation for all SMB customers.
  • Build and execute plans to accelerate revenue through Omada marketing best practices.
  • Ensure we meet or exceed enrollment forecasts.

Responsibilities:

  • Foster and manage strong, strategic, long-term client relationships
  • Independently own and execute new business and upsell client implementations
  • Serve as the primary point of contact for all client, consultant, and partner questions.

Requirements:

  • A bachelor’s degree and 2+ years of relevant professional experience
  • Background or experience working in Healthcare and Digital Health.
  • Have a proven track record of driving revenue expansion and relationship development strategies.

Omada Health

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems.

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