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About the Role:
- The Senior Product Operations Manager will be the analytical and operational engine behind how product outcomes are defined, measured, and understood at Tekmetric.
- This role will work closely with product leadership to design and build the company's metrics program from the ground up.
Key Responsibilities:
- Build and maintain a multi-variable outcome model using statistical methods like regression and predictive modeling to validate metric definitions.
- Deliver strategic insights and compelling narratives for executive reviews, board decks, and product planning cycles.
- Develop dashboards, templates, and toolkits that empower PMs to self-serve insights and standardize reporting practices.
What You'll Bring:
- 5-8+ years in Product Operations, Analytics, or BI with a strong foundation in statistics and SQL.
- Experience with analytics programs, modern BI tools like Looker, and fluency with AI tools to scale output.
- A track record of translating complex data into actionable recommendations and driving cross-functional alignment.
Why You'll Love Working Here:
- Enjoy remote flexibility with competitive base salaries, generous PTO, and paid parental leave.
- Comprehensive health benefits including Medical, Dental, Vision, and 401(k) matching, plus wellness stipends and home office bonuses.
Tekmetric
Tekmetric is an all-in-one, cloud-based software platform that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017, the company has grown into an industry-leading solution with a culture that values transparency, integrity, innovation, and a service-first mindset.