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Role Overview:
- Provide second-level support for curriculum and education technology tools.
- Partner with the Product Operations team on process improvements.
Key Responsibilities:
- Resolve escalated tickets for Learning Management Systems, Clever, and SIS.
- Coordinate vendor communications and onboarding.
Qualifications:
- 1-3 years in support, operations, or coordination.
- Familiarity with Zendesk, Jira, or similar ticketing systems.
Benefits:
- Medical, dental, and vision insurance plus 401(k).
- Paid time off and 10 paid holidays annually.
Pansophic Learning
Pansophic Learning supports schools with technology tools and systems for teaching and learning. The company emphasizes a collaborative, remote-first culture and cross-functional teamwork.