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Your Position:
- Operate, configure, and optimize customer-facing chatbots and AI agents.
- Translate business processes into structured prompts, decision trees, and automation workflows.
- Maintain and develop AI-ready knowledge structures with clean taxonomy and consistent tagging.
Your Profile:
- 3+ years in SaaS or tech, with hands-on experience operating chatbots, AI copilots, and LLM-based systems.
- Experience managing knowledge bases (e.g., Confluence) and ticketing systems (e.g., Zendesk & Jira).
- Clear documentation skills and ability to communicate with technical and non-technical stakeholders.
Benefits:
- Private medical care and a sports card to support your health and well-being.
- Work fully remotely or combine it with on-site collaboration at our modern office in Warsaw.
- Grow your skills with thousands of high-quality online courses.
Sport Alliance
Sport Alliance is a market-leading company in the dynamic and fast-growing field of fitness and SaaS. They offer a diverse and inclusive environment with talented colleagues from around the world.