Director, Service Delivery

Bswift 🏢✨🚀

Remote regions

US

Salary range

$130,000–$160,000/year

Benefits

Job Description

The Client Services Director position involves working directly with clients to understand their objectives and align bswift’s services to meet those needs. The role includes managing a client portfolio, ensuring service delivery quality, and leading a team to support client needs. Responsibilities consist of managing client relationships, project plans, contractual compliance, financial oversight, staffing, career development, and aiding in product strategy implementation. This position requires a leader who reflects core values, drives efficiency, and strategically coordinates with various internal teams.

About Bswift

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human.

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