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Role Overview:
- Resolve complex Investment and Advice disputes per-engagement.
- Collaborate with regulatory and industry stakeholders.
Key Responsibilities:
- Deliver fair, timely decisions with clear explanations.
- Coach junior staff and build positive relationships.
What We're Looking For:
- Legal qualifications and senior executive experience.
- Strong analytical and communication skills.
- Industry knowledge in finance, managed funds or crypto.
What's on Offer:
- Flexible remote and hybrid work options.
- Support from specialist teams and resources.
AFCA
AFCA is an independent, not-for-profit financial ombudsman delivering world-class complaints resolution for Australians. With over 1,200 dedicated professionals, it offers an inclusive, people-first culture with flexible work options and recognized workplace awards.