Job Description

Our mission is to partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions that solve their most mission-critical challenges. Responsibilities include conduct discovery sessions to understand customer environment, business challenges, and constraints. Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life. Lead workshops and demonstrations for C-level executives and business stakeholders. Iterate quickly based on evolving capabilities and customer feedback. Create re-usable components and accelerators for future engagements and contribute to the development of best practices. Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes.

About ServiceNow

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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