Stack Influence Account Manager - Client Success

Serve as the primary point of contact for clients after a sale is made, with no prospecting or quota responsibilities. Onboard new and returning brands and guide them end-to-end through the campaign process. Conduct campaign kick-off calls for new brands, and mid-campaign check-in calls as needed. Oversee the setting up of new campaigns with strong attention to detail, coordinating communication between brands and internal ops team. Facilitate sales handoff process and partner closely with the sales team to understand client goals and needs. Become an expert on Stack’s internal systems and tools, building and maintaining strong relationships with existing clients and agency partners. Provide ongoing feedback to the product team to drive improvement of our campaigns.